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Outcome Email

Configure deal-wide owner outcome requests sent from the dedicated SalesHive Notifications mailbox.

Updated Aug 25, 2026 5 steps 4 questions answeredOpen this page in the platform
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Overview

Meeting Settings > Outcome Email manages the selected client's deal-wide post-meeting request sent to the assigned meeting owner. Configure timing, subject, body, and a safe preview. Real and test messages send from SalesHive Notifications at notifications@saleshive.com, not from a client outreach mailbox.

How to use this page

  1. Open Outcome Email

    Go to Platform > Settings > Meeting Settings and select Outcome Email. This configuration belongs to the selected deal rather than an individual campaign.

  2. Enable and configure the request

    Turn on Owner outcome email when needed, then set the delay, subject, and body. Save settings after reviewing the merge fields and one-use outcome-button note.

  3. Understand the sender and recipient

    The assigned active meeting owner is the only live recipient. SalesHive sends from SalesHive Notifications at notifications@saleshive.com. It does not borrow a client Primary, SDR, Sender, cold-outreach, or warming mailbox, does not address the prospect, and does not add a client signature or use outreach volume.

  4. Review the deal-wide scope

    The same outcome-email configuration applies across every eligible campaign enrollment for the selected client. Meetings before the workflow is enabled are not backfilled.

  5. Send a safe test

    Enter a valid test recipient and select Send test. The preview uses the same SalesHive Notifications sender and current subject and body, but its outcome form does not update SalesHive.

What the buttons do

Outcome Email
Opens the selected client's deal-wide post-meeting owner request settings.
Owner outcome email
Turns the selected client's deal-wide owner request workflow on or off.
Save settings
Saves the delay, subject, body, and current enabled state.
Send test
Sends a safe preview from notifications@saleshive.com without updating SalesHive.
Owners / Reminders
Opens meeting-owner routing or pre-meeting prospect reminder settings for the same client.

Common questions

Only the assigned active meeting owner for the booked meeting. The prospect is never the recipient of this workflow.
The active global SalesHive Notifications mailbox at notifications@saleshive.com. The workflow never borrows a client outreach mailbox, appends a client signature, or consumes outreach volume.
No. A test is a safe preview and does not update SalesHive.
It moved from Campaign Detail settings to the selected deal's Meeting Settings, so all of that client's eligible campaigns use one configuration.
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Outcome Email | SalesHive Help Center